Director of Design

Responsibilities

• You'll lead a global team of designers and strategists across multiple service lines
• Your role will balance people leadership, delivery excellence, service line development, and cross-functional collaboration
• You'll be directly responsible for aligning design to business outcomes while championing empathetic, human-centered practices that create real value for our clients and their customers
• Oversee team performance, resourcing, and delivery across a portfolio of high-impact projects Provide mentorship, career development, and growth opportunities through a competency-based framework
• Ensure design quality and consistency through systems, standards, and operational excellence initiatives
• Partner with cross functional leaders and team to ensure holistic end to end strategy

Skills

• Bachelor's, Master's, or equivalent experience in a design-related field
• 10+ years of design leadership and consulting experience, including product discovery, research, and UX strategy
• Demonstrated expertise in human-centered design and service design methodologies A track record of building and scaling design systems, operations, or service lines in a consulting or agency environment
• Experience defining scope and strategy for enterprise software, eCommerce, and digital platforms
• A strong portfolio that demonstrates your ability to balance design craft, strategy, and measurable outcomes
• Exceptional communication, facilitation, and collaboration skills with executive stakeholders and cross-functional teams
• Empathy and people-first leadership style, with a focus on empowering teams and clients alike

Benefits

• 💰 $160,000-$210,000 the rate of pay offered will be dependent upon candidates' relevant skills and experience