UI/UX Designer – Enterprise Systems

Responsibilities

Lead user research initiatives and journey mapping to gain deep insights into user interactions and identify opportunities for optimization.
Design user experiences and interfaces, including wireframes, prototypes, and visual hierarchies, in accordance with accessibility guidelines and branding standards.
Collaborate with Code for America and other cross-functional teams to apply industry best practices in UI/UX design.
Engage in discovery workshops, feedback sessions, and sprint planning to align design decisions with business objectives.
Utilize tools such as Figma, Adobe XD, Sketch, and Hotjar to create and refine designs.
Conduct usability testing, implement responsive design, and apply SEO optimization strategies.
Design interfaces for AI/ML systems with a focus on explainable AI (XAI) and human-AI interaction principles.
Develop solutions for complex system design, particularly in regulated domains such as government services, healthcare, or finance.
Present complex data and AI insights through clear and effective data visualizations.
Communicate effectively with cross-functional teams and stakeholders, presenting design solutions and rationale.

Skills

Advocate for user-centered design principles with a strong focus on empathy and accessibility (WCAG and related standards)
Bonus: Apply prior experience with eligibility determination systems or other rule-based, data-intensive applications
11 years of hands-on experience designing user interfaces and experiences for enterprise systems, including wireframes, prototypes, and visual hierarchies using tools such as Figma, Adobe XD, and Sketch
11 years of demonstrated ability to collaborate with technical and non-technical teams, translating business needs into intuitive design solutions that align with accessibility and branding standards
10 years of experience applying UX design principles such as hierarchy, contrast, and alignment to create responsive and accessible web and mobile interfaces
10 years of experience creating wireframes and prototypes that support agile development cycles, including transitions from sketch to high visual fidelity
5 years of experience designing graphical diagrams and visual narratives to communicate timelines, workflows, and system architecture
3 years of demonstrated ability to facilitate design workshops and feedback sessions with stakeholders, ensuring alignment with business goals and user needs
3 years of experience with strong multitasking skills, managing multiple design streams across concurrent work efforts
3 years of experience with a Bachelor’s degree in Graphic Design, Human-Computer Interaction, Computer Science, or a related field (equivalent experience may be substituted)

Benefits

💰 Pay Rate: $67/hr