Senior User Experience Researcher

Responsibilities

• Hybrid - This means the successful candidate is expected to report to their work location three times per week, at minimum [or other frequency dictated by the business]
• This role is pivotal in driving human-centered innovation across ARC’s robotics platforms
• You’ll partner with cross-functional leaders to ensure that ARC’s systems enhance human productivity, integrate seamlessly into dynamic environments, and support scalable, user-informed design decisions
• Lead end-to-end UX research programs that inform product strategy and engineering priorities
• Conduct advanced field studies and ethnographic research to uncover deep insights into human-robot collaboration
• Develop and socialize journey maps, JTBD frameworks, and behavioral models to guide product development
• Define and advocate for human-robot interaction principles that promote safety, efficiency, and trust
• Translate complex research findings into strategic recommendations for senior stakeholders
• Mentor junior researchers and contribute to building a culture of evidence-based design
• Collaborate with engineering and design leadership to embed research into agile development cycles
• Navigate the intersection of hardware and software to address unique challenges in robotics UX

Skills

• Hybrid work arrangement

Qualifications

• Hybrid - This means the successful candidate is expected to report to their work location three times per week, at minimum [or other frequency dictated by the business]
• This role is pivotal in driving human-centered innovation across ARC’s robotics platforms
• You’ll partner with cross-functional leaders to ensure that ARC’s systems enhance human productivity, integrate seamlessly into dynamic environments, and support scalable, user-informed design decisions
• Lead end-to-end UX research programs that inform product strategy and engineering priorities
• Conduct advanced field studies and ethnographic research to uncover deep insights into human-robot collaboration
• Develop and socialize journey maps, JTBD frameworks, and behavioral models to guide product development
• Define and advocate for human-robot interaction principles that promote safety, efficiency, and trust
• Translate complex research findings into strategic recommendations for senior stakeholders
• Mentor junior researchers and contribute to building a culture of evidence-based design
• Collaborate with engineering and design leadership to embed research into agile development cycles
• Navigate the intersection of hardware and software to address unique challenges in robotics UX

Benefits

• 🌐 Hybrid work arrangement