Senior UX Writer and Content Designer, Payments

Responsibilities

Create UI text that facilitates user navigation, onboarding, promotions, error messages, and instructional materials.
Drive the vision for product language and content across a product domain, ensuring cohesive narratives.
Document strategies with guidelines and establish best practices and principles for content strategy.
Manage projects from needs assessment to implementation, identifying opportunities and managing stakeholders.
Collaborate with designers, researchers, legal, marketing, product managers, and engineers to influence and adapt to feedback.
Provide leadership and mentorship to junior UX writers and educate cross-functional partners on UX writing and content strategy.

Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, or a related field, or equivalent practical experience.
6 years of experience in writing, editorial, marketing, UX writing, content design, or related fields, including leading content strategy projects.
Experience in UX-focused product writing and shaping content for multi-disciplinary projects.
Portfolio or relevant links to work must be included in the resume.