UX/UI Designer

Responsibilities:

• Design high-fidelity UI mockups, prototypes, and interaction flows across web and mobile surfaces, spanning pharmacy, loyalty, and ecommerce experiences.
• Produce user flows, wireframes, and low-fidelity concepts that translate complex pharmacy and clinical requirements into intuitive, patient-centered designs.
• Establish and maintain Rexall's digital design system — component library, typography, colour, and interaction standards — ensuring consistency and scalability across all platform surfaces.
• Partner closely with Engineering, Product, Marketing, and Pharmacy Operations to deliver data-informed, clinically appropriate, and on-brand experiences.
• Collaborate with developers and QA throughout implementation — participating actively in front-end and design verification to ensure the delivered product accurately reflects approved designs and meets usability, accessibility, and visual quality standards.
• Leverage AI-assisted design tools to accelerate prototyping and develop proof-of-concepts that support rapid iteration and stakeholder alignment.
• Conduct usability testing and incorporate patient feedback to identify gaps, validate design decisions, and continuously improve the experience.
• Present design work regularly to senior leadership/executives with clear rationale, advocate for user-centered solutions, and incorporate stakeholder feedback across engineering, pharmacy, and marketing teams.
• Work within Agile/Scrum delivery cycles, maintaining design deliverables that stay ahead of sprint development and support on-time product releases.

Skills:

• University degree or College Diploma in Human-Computer Interaction (HCI), Graphic Design, Visual Communications, Interaction Design, or related discipline.
• 5+ years of UX/UI design experience across web and mobile, with a portfolio demonstrating end-to-end product design from concept through delivery.
• Proficiency designing for mobile is required, with demonstrated knowledge of adaptive layouts, platform-specific conventions, and touch interaction patterns across iOS and Android.
• Proven ability to build and maintain scalable design systems across multiple product surfaces; familiarity with documentation and governance tools such as Notion, Zeroheight, or Supernova is an asset.
• Experience designing regulated or complex transactional flows — such as healthcare, financial services, or ecommerce checkout — is strongly preferred.
• Mastery of Figma, including component libraries, auto-layout, variables, and token-based design; Adobe Suite proficiency (Photoshop, Illustrator) is an asset.
• Experience leveraging AI tools for prototyping, concept generation, and design workflow acceleration is expected, including tools such as Claude, Claude-powered artifacts, and Figma AI features (e.g., Make Designs, First Draft).
• Familiarity with UX research methodologies and tools is an asset.
• Comfortable working with diagramming and collaborative whiteboarding tools such as Miro, FigJam, Lucidchart, or Whimsical to communicate flows and end-to-end solutions.
• Experience working in Agile/Scrum environments with Jira or equivalent tooling.
• Proven knowledge of WCAG accessibility standards and inclusive design principles.
• Excellent communication and stakeholder management skills, with the ability to present and defend design decisions to cross-functional teams.

Benefits:

• 💼 Professional growth and development
• 🌱 Challenging projects and assignments
• 🌍 Warm and fuzzy feelings knowing you have helped your community

Qualifications:

• University degree or College Diploma in Human-Computer Interaction (HCI), Graphic Design, Visual Communications, Interaction Design, or related discipline.
• 5+ years of UX/UI design experience across web and mobile

Company:

Rexall Pharmacy Group Ltd.