Lead UX Designer

Responsibilities

• As a Lead UX Designer you’ll work closely with product managers, content strategists, UI designers, developers and researchers to create an elegant customer experience
• As a creator of bar-raising experiences, you inherently look for ways to remove the difficult and make complex experiences feel easy, intuitive and have a seamless flow that helps our customers feel empowered
• You confidently make — and defend decisions while creating user-centered online experiences in an agile environment
• Create and build – Rapidly iterate through journey maps, storyboards, user flows, sketches, wireframes, and other design artifacts to effectively communicate interaction and a dynamic content strategy
• Have deep experience with responsive UI design methodology and processes (user-centered and iterative design)
• Create and set standards for prototypes used in UX research testing with industry leading tools
• Be part of a collaborative team: Work closely with the UX Designers, Content Strategists, and UX Researchers in a collaborative team-oriented environment to create new products, features and functionality
• Advocate for the user’s needs while developing features that align to the needs of the user
• Set the bar for success on your team and your product
• You justify and articulate design decisions during design reviews
• You lead brainstorming and sketching sessions with product teams
• You represent the voice of your team to cross-functional leadership and keep the product on track
• Be Curious & Innovative: Continuously update yourself and your team by learning and leveraging new technologies and best practices within the field of user experience in order to enhance our practices
• Turn user research and usability feedback into easy-to-use solutions
• Gather, analyze, and synthesize UX needs for complex product and user requirements

Skills

• Be an Effective Communicator: Share ideas, lead peer-reviews, and exhibit strong listening skills
• 8-10+ years design experience creating simple solutions for complex challenges
• Experience leading responsive design with case studies in your portfolio
• Deep Information Architecture and Interaction Design experience illustrated in your complex application design work
• Experience with industry leading prototyping tools
• Enjoy mentoring other designers to up their craft
• Strong portfolio of work that illustrates your process, your level of craft and the results you have driven
• Familiarity with Agile development
• Confidence in working with strong, passionate, fast-paced team environment
• Strong time-management, multi-tasking and prioritization skills
• Critical thinking and problem-solving skills
• Excellent written and verbal communication skills

Benefits

• 💼 Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
• 💪 Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset
• 🌍 Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions
• 🏆 Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing
• 🌟 Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more
• 🤝 Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives

Qualifications

• BA/BS in graphic design, fine art, visual communications, HCI or related field (or equivalent industry training / experience)
• Familiarity with: Web standards (W3C and 508) / best practices for interaction design and Accessibility
• Agency Experience a plus

Salary

$134,680 - $250,120 yearly