Lead Product Designer, Growth

Responsibilities

Design experiences that shape the future of growth at Close
This role owns critical surfaces across the customer journey – from first impression through activation, engagement, and monetization
You'll move fluidly between strategy and execution, partnering with Growth, Product, Engineering, Marketing, and Analytics teams to create industry-leading experiences that leverage AI to get users selling faster while maintaining our obsession with polish and detail
Partner with cross-functional teams to identify and design for high-impact opportunities across the customer journey
Lead UX strategy and design for growth initiatives – including onboarding flows, A/B tests, pricing and packaging experiments, and retention touchpoints
Create AI-powered experiences that reduce friction and accelerate time-to-value
Translate insights from research and data into clear hypotheses, prototypes, and design recommendations
Move quickly from concept to production-ready designs, shipping multiple iterations per week
Ensure cohesive, customer-centered experiences
Champion user needs while balancing business objectives and technical constraints
Maintain exceptional attention to detail and pixel-perfect execution while working at speed
Rapidly prototype new concepts – show don't tell
Drive consensus across stakeholders and present work confidently to senior leadership

7-10 years experience in product design, UX strategy, or experience design
Proven experience working on a Product Growth team, ideally in B2B SaaS with deep familiarity with growth methods including A/B testing, funnel optimization, experimentation frameworks, retention design, and monetization flows
A portfolio demonstrating exceptional craft with obsessive attention to detail and measurable impact on growth metrics
Strong Figma skills and experience with design systems
Very strong UX skills and ability to synthesize user feedback into meaningful insights
Strong ideation and prototyping abilities – you make ideas tangible quickly
The ability to create sophisticated, scalable solutions across platforms
Deep understanding of human-centered design principles
Comfort designing with data – understanding metrics like conversion rates, activation rates, time-to-value, and retention
Excellent systems thinker – able to connect product strategy, customer insight, and design execution
Strong communication and storytelling skills to articulate tradeoffs between design decisions, metrics, and business outcomes
The ability to work with vague direction and moving ideas forward through design methods
Experience working remotely with a high level of autonomy

💰 Competitive compensation including an organization-wide goal-based bonus
🌴 Paid Time Off: 5 Weeks PTO upon joining + Winter Holiday Break. Each year with the company, you’ll receive 2 additional PTO days
👶 Paid Parental Leave for primary and secondary caregivers
🌟 Sabbatical: After 5 years with the team, you’re eligible for a 1 month paid sabbatical
🏥 Healthcare (US residents): Medical, Dental, and Vision with HSA and FSA options
🦷 (US residents) Dependent care FSA
💼 (US residents) 401(k): Up to 6% contribution match, 100% vested

Location: Washington, DC, USA

Arrangement: Remote

Salary:

Category: midSeniorLevel

Term: fullTime

Plan ID: 1027

Application: Jobgether