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Lead UX Designer - Agentic AI Platform at Deloitte

  • Full-time
  • On-site, Miami, FL
  • $80k - $165k yearly

Lead UX Designer - Agentic AI Platform

Responsibilities:

  • You'll partner closely with Product, Engineering, Research, Data Science/ML, and Risk/Legal to deliver usable, accessible, and governable user experiences across web and/or enterprise platforms
  • Own UX for key Zora AI product areas: discovery → definition → design → validation → launch → iteration
  • Translate product strategy and model capabilities into user journeys, information architecture, and interaction patterns
  • Design AI-specific experiences: prompt/input patterns, outputs, citations/provenance, feedback loops, error states, and safe fallback behaviors
  • Create wireframes, prototypes, and high-fidelity designs in a scalable system (components, patterns, tokens)
  • Lead and/or partner on user research (concept tests, usability, diary studies) and synthesize insights into design decisions
  • Define and measure UX success metrics (task success, time-on-task, comprehension, trust, adoption, deflection)
  • Collaborate with ML/engineering to align on model constraints, latency, confidence, and evaluation signals that impact UX
  • Ensure experiences meet accessibility (WCAG) and enterprise requirements (security, permissions, auditability)
  • Contribute to and evolve the design system and content standards (UX writing for AI, tone, disclaimers)
  • Manage the UX team's work and mentor UX designers on the team and elevate design quality via critiques, coaching, and pragmatic craft standards

Skills:

  • 5+ years of UX/Product Design experience delivering shipped digital products
  • Fluency in interaction design, visual design, and prototyping; strong design critique and storytelling skills
  • 1+ year designing for GenAI/AI features (or adjacent complex systems) with clear rationale
  • Strong portfolio demonstrating complex workflow design (enterprise, analytics, or productivity preferred)

Benefits:

  • 💼 The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs
  • 💰 A reasonable estimate of the current range is $80,000 - $165,000
  • 🏆 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance

Qualifications:

  • Limited immigration sponsorship may be available
  • Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve

Company Information:

Application Link:

Published about 23 hours ago • Expires March 21, 2026 00:02